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Terms of Use

This Community Conversation Portal is hosted for Australian Postal Corporation by Bang the Table Pty Ltd.

1. Terms of use

1.1. Australian Postal Corporation (AP) and Bang the Table Pty Ltd (ACN 127 001 236) (BTT) welcome you to the Community Conversation Portal at (the Site).

1.2 The use of the words “we”, “our” or “us” in these terms and conditions refers to the Australian Postal Corporation and Bang the Table Pty Ltd collectively.

2. Acceptance of terms

2.1. This site is provided subject to the terms and conditions which include these terms of use (TOU), the Privacy Notice, the Australia Post Privacy Policy, Australia Post website terms and conditions and any other terms and conditions that appear in or are linked to the Australia Post website.

2.2. Before you access the Site, it is important that you understand and agree to the TOU.

2.3. We will be changing the TOU from time to time without notice to you. You must regularly review the latest version of the TOU, as it will be the terms upon which you access the Site at all times. The most recent version of the TOU can be seen in this Terms and Conditions Page.  Any subsequent access to, or use by you, of the Site will constitute an acceptance of these TOU as they appear at that time.

2.4. In addition, when using particular services accessible from the Site, you and we will be subject to the most up to date version of any terms of use, guidelines or rules that are posted as applying to those services and are hereby incorporated by reference into the TOU.

2.5. Please contact us at if you see anything that violates the TOU.

3. Information at the site

3.1. The Site presents information provided by users of the site. We make no representations as to the accuracy of the information presented at or via the Site that has not expressly originated with us.

3.2. By using the Site you agree that AP or BTT and any of their subsidiaries or related bodies corporate or employees or agents are not responsible for:

(a)  the accuracy or otherwise of the information displayed or omitted from the Site or Linked Sites;

(b)  any person's reliance on the information presented on the Site or on Linked Sites;

(c)  any loss in connection with the use of the Site or any Linked Site.

4. Registration information

4.1. To participate in the Site you must be a registered user.  You agree to:

(a)  submit only true, accurate, current and complete information about yourself as prompted by the Site's registration procedure (the Registration Data) and

(b)  maintain and regularly update the Registration Data to keep it true, accurate, current and complete.

4.2. As part of the Registration Data, you must provide us with your name and email address. If you provide any information that is untrue, inaccurate, not current or incomplete, or we suspect that you have provided such information, we may suspend or terminate your account and refuse any and all current or future use of the Site, or part of it.

5. Privacy policy

5.1. Registration Data and certain other personal information about you is subject to the Privacy Policy. For more information, please see our full privacy policy here.

6. User account, password and security

6.1. After you complete the user registration process at the Site, you will be asked to create a user password and account name to access the Site. You agree that:

(a)  you are responsible for maintaining the confidentiality of your password and account;

(b)  you are fully responsible for all activities that occur under your password or account;

(c)  you must immediately notify us of any unauthorised use of your password or account or any other breach of security;

(d)  you must create no more than one user account at the Site;

(e)  we, or our agents, may require access to your user account to respond to service or technical issues;

(f)  subject to legislative conditions, we or any providers of Linked Sites or other services offered from the Site may send emails, newsletters and other information to your user account.

7. User conduct

7.1 You understand and agree that:

(a)  all information, data, text, software, music, sound, photographs, graphics, video, messages and other materials, whether confidential or otherwise (Content), whether publicly posted or privately transmitted, is the sole responsibility of the person from whom the Content originated;

(b)  you are prohibited from advertising or offering to sell or buy any goods or services, except as expressly permitted in these TOU.

(c)  you do not have a right to:

  (i)  post Content that infringes any patent, trade mark, trade secret, copyright or other proprietary rights of any party;

  (ii)  post Content that is abusive, offensive, pornographic or otherwise indecent or defamatory of any person;

  (iii)  post Content that may be false, misleading or deceptive;

  (iv)  transmit Content that is or includes unsolicited or unauthorised advertising, promotional materials, "junk mail", "spam," "chain letters," "pyramid schemes," surveys, contests or any other form of solicitation, except in those areas of the Site (such as shopping rooms) that are designated for that purpose;

  (v)  transmit Content that contains software viruses, trojan horses, worms, time bombs, cancelbots or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;

  (vi)  transmit Content that harms minors in any way;

  (vii)  impersonate any person or entity, including without limitation a AP or BTT representative or another user of the Site, or falsely state or otherwise misrepresent your affiliation with a person or entity;

  (viii)  create a false identity for the purpose of misleading others as to your identity or the originator of a message;

  (ix)  interfere with or disrupt the Site or servers or networks connected to the Site, or disobey any requirements, procedures, policies or regulations of networks connected to the Site;

  (x)  attempt to gain unauthorised access to the Site, other user accounts, computer systems or networks, through password mining or any other means;

  (xi)  intentionally or unintentionally violate any applicable law including without limitation any laws of Australia, Canada and New Zealand and any regulations having the force of law;

  (xii)  "stalk" or otherwise harass another user;

  (xiii)  interfere with another user's use and enjoyment of the Site;

  (xiv)  collect or store personal data about other users of the Site; or

  (xv)  make any unauthorised commercial use of the Site.

7.2. You also acknowledge and agree that:

(a)  we do not generally pre-screen or monitor Content or use of the Site, but that we and our designated agents have the right (but not the obligation) in our sole discretion to refuse or remove any Content that is available via the Site.

(b)  you retain all intellectual property rights in your Content. You grant us an irrevocable, royalty free, perpetual, worldwide licence to use, modify, transmit, communicate to the public, reproduce and sublicence your Content in any form, including on the Site and in any print or electronic publication.

(c)  you warrant that all Content provided is true and correct and that your own original creation and work, and does not infringe the rights (including copyright) of any other person.  You agree to indemnify us in relation to any loss or damage resulting from any breach of warranty.

(d)  you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content.

(e)  we may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that preservation or disclosure is reasonably necessary to:

  (i)  comply with an obligation;

  (ii)  enforce the TOU;

  (iii)  respond to claims that any Content violates the rights of third parties; or

  (iv)  protect the rights, property, personal safety, or business interests of AP, BTT, users of the Site or the public.

(f)  the technical processing and transmission of the Site, including your Content, may involve transmissions over various networks, and changes to conform and adapt to technical requirements of connecting networks or devices.

7.3. You agree to comply with the Moderation Policy.


8. Indemnity and release 

8.1. In many situations, we allow users the freedom to use the Site and therefore have no control over the Content of the Site. You agree to indemnify and hold AP, BTT, and their subsidiaries, affiliates, officers, agents, co-branders and other partners, and employees, harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of:

(a)  content you submit, post to or otherwise transmit through the Site,

(b)  your use of or connection to the Site,

(c)  your violation of the TOU, or

(d)  your violation of any other's rights.

9. General practices regarding use and storage

9.1. You agree that we have no responsibility or liability for the deletion or failure to store any messages and other communications or other Content maintained or transmitted by the Site.

9.2. You acknowledge that we:

(a)  are entitled to log off any account that is inactive for an extended period of time;

(b)  are entitled to change these general practices and limits at any time,

(c)  may, in our absolute discretion, with or without notice to you delete, modify or otherwise deal with any Content stored at the Site and any of your user profile information or account at the Site.

10. Modifications and discontinuance

We reserve the right at any time and from time to time to modify or discontinue access to the Site (or any part), with or without notice, temporarily or permanently without liability to you or to any third party.

11. User account termination

11.1. You agree that we may, in our sole discretion and with or without notice to you, terminate your password, account or use of the Site (or any part), and remove and discard any Content within the Site for any reason including without limitation, where a breach of copyright has been reported.

11.2. You agree that we may in our sole discretion and at any time discontinue providing the Site, or any part, to you with or without notice, and without liability to you or any third parties.

11.3. You agree that termination of your access to the Site under any provision of these TOU may occur without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and/ or bar any further access to such files or the Site.

11.4. If your account or access to the Site is terminated for any reason, you must immediately cease using the Site and Software. Termination does not affect any of our accrued rights or liabilities.

12. Dealings with third parties

12.1. Your communications or dealings with, or participation in promotions of, third parties found at or via the Site, including payment and delivery of related goods or services (if relevant), and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and the relevant third parties

12.2. You agree that we are not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such third parties on the Site.

13. Proprietary rights

13.1. You acknowledge and agree that:

(a)  the Site and any necessary software used in connection with the Site, including but not limited to the software known as Engagement HQ™, (the Software) contain proprietary and confidential information that is protected by applicable intellectual property and other laws; and

(b)  the Content contained in sponsor advertisements or information presented to you via the Site or via third parties is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.

13.2. Except as expressly authorised by us or any third parties, you agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on the Site or the Software, in whole or in part.

13.3. You agree not to access the Site by any means other than through the website and interfaces that are provided by us for use in accessing the Site.

14. Disclaimer of warranties

14.1. You expressly understand and agree that:

(a)  your use of the Site is at your sole risk;

(b)  the Site is provided on an "as is" and "as available" basis.

14.2. We expressly disclaim all warranties of any kind capable of exclusion whether express or implied, including without limitation all implied warranties of merchantability, fitness for a particular purpose and non-infringement.

14.3. We make no warranty that:

(a)  the Site will meet your requirements;

(b)  the Site will be uninterrupted, timely, secure, or error-free;

(c)  the results that may be obtained from the use of the Site will be accurate or reliable;

(d)  the quality of any products, services, information, or other material purchased or obtained by you through the Site will meet your expectations; and

(e)  any errors in the Software will be corrected.

14.4. Any material downloaded or otherwise obtained through the use of the Site is done at your own discretion and risk and you are solely responsible for any damage to your computer system or loss of data that results from the download of any such material.

14.5. No advice or information, whether oral or written, obtained by you from us or through or from the Site shall create any warranty not expressly stated in the TOU.

15. Limitation of liability 

15.1. You understand and agree that we, our related bodies corporate and the employees and agents of each are not liable for any damages, economic or other loss or damage whether direct, indirect, incidental, special, consequential or exemplary and even if we has been advised of the possibility of such damages, arising out of any breach of any implied or express term, condition or warranty or suffered as a result of the negligence of any of them (including without limitation loss of profits, goodwill, use, data or other intangible losses) or in respect of:

(a)  the use of, or the inability to use the Site;

(b)  the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into via or from the Site;

(c)  unauthorised access to or alteration of your transmissions or data;

(d)  statements or conduct of any third party on the Site; or

(e)  any other matter relating to the Site.

(f)  you specifically acknowledge that we shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.

15.4. In no event will we be liable for any loss of profits, cost of cover, loss of data, or any special, incidental, indirect or consequential (or similar) damages under the laws of any jurisdiction, however caused and on any theory of liability (including negligence) arising out of or related to your use of the Site.

16. Exclusions and limitations

16.1. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. So some of the limitations in the TOU may not apply to you.

17. Notice

17.1. Notices must be in writing and may be given by hand, ordinary prepaid post, facsimile or email. A notice by us to you is taken to be duly given and received -

(a)  if delivered by hand, when delivered;

(b)  if delivered by prepaid ordinary post, on the second business day after posting; and

(c)  if delivered by facsimile, upon completion of transmission and receipt by the sender of the appropriate transmission report; and

(d)  if delivered by email, one business day after sending.

17.2. We may also provide notices of changes to the TOU or other matters by displaying notices or links to notices to you generally on the Site.

18. Trade mark information 

18.1. The Australia Post and Bang the Table trade marks and other logos and product and service names are trade marks of each applicable party.

18.2. You agree not to display or use any trademark, logo product or service name referred to above in any manner without our prior permission.

19. Copyright

19.1. We respect the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please let us know.

19.2. When using the Site you may provide us with information about yourself or other matters. You grant us rights to use or otherwise exploit all of this information, and all information derived or generated from it, in all existing or future media. These rights include without limitation the right to search the information, and, consistent with our privacy policy, to repackage and market it to anyone for any reason.

19.3. As used in this clause 20, information includes but is not limited to data, text, photographs, drawings, sound recordings, feedback, and any other information or data displayed or presented by you on the Site.

20. Consent to receive email updates

20.1. From time to time Australia Post will send you emails providing you with information about consultations in which you have participated or consultations and websites in which you might be interested based on your past site activities.

20.2. You consent to receive these emails though this does not affect your ability to opt out of receiving emails by activating the 'opt out' option included in each email.

21. General information

21.1. The Terms and Conditions constitute the entire agreement between you and us, and governs your use of the Site, superseding any prior agreements between you and us.

21.2. You will be subject to additional terms and conditions that may apply when you use the Linked Sites, affiliate services, third party content or third party software.

21.3. The Terms and Conditions and the relationship between you and us is governed by the laws of the State of Victoria  without regard to its conflict of law provisions. You and we agree to submit to the personal and exclusive jurisdiction of the courts located within the State of Victoria.

21.4. Our failure to exercise or enforce any right or provision of the Terms and Conditions must not be treated as a waiver of the right or provision.

21.5. If any provision of the TOU is found by a court of competent jurisdiction to be invalid, then the provision is deemed deleted but the court should try to give effect to the parties' intentions as reflected in the provision, and the other provisions of the TOU remain in full force and effect.

21.6. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Site or the TOU must be filed within one year after the claim or cause of action arose, or be forever barred.

21.7. Your rights and obligations under the Terms and Conditions are personal and may not be assigned or dealt with in any way without our permission, and which may be withheld in our absolute discretion.

21.8. Headings in the TOU are for convenience only and do not affect interpretation.

21.9. We reserve the right to change these Terms and Conditions from time to time without prior notification of users.

22. Privacy Statement

22.1. What information do we collect?

22.1.1. Basic Identifying Information

We collect information from you when you register to participate on this site. This information may vary depending on the specific needs of Australia Post, however, at a minimum is includes your:

(a)  Screen Name

(b)  Email Address

(c)  Full name

(d)  Postcode

(e)  Gender

22.1.2. Demographic Information

Additional anonymous Information obtained by Google Analytics is also collected. This is dependent on information provided by your Internet Service Provider. As such it may reflect the demographic information about the person who registered the connection rather than the user of the Online National Conversation Portal. This information may include:

(a)  demographic information such as age and gender

(b)  geographic information such as language and location

(c)  behavioural information such as new compared to returning user, frequency and recency of use of site, engagement, technology, browser and network

22.1.3. User-Generated Information

We collect information that you put on the site after you have signed up including but not limited to:

(a)  Comments in forums

(b)  Votes on other comments in forums

(c)  Responses to surveys and quick polls

22.1.4. User-Behaviour Information

We collect information about your behaviour on the site including but not limited to:

(a)  Documents downloaded from the library

(b)  Videos viewed

(c)  General site activity such as document downloads.

(d)  Pages views

(e)  Information collected by Google analytics

Note that you can browse the site completely anonymously without signing up.  However, you will need to sign up and become a member of the site before you are able to contribute to a National Conversation or Community Discussion Group (if applicable).

22.2. Why do we collect this information?

22.2.1. To assist Australia Post’s understanding of the community’s views

The principal reason for collecting this information is to help Australia Post understand the community’s thoughts and views on various topics that may affect them. The information is therefore provided to Australia Post for analysis and interpretation at their discretion.

22.2.2. To send you periodic emails

The email address you provide for registering on the site may be used by Australia Post to send you information and updates pertaining to the issues discussed on this site or for Australia Post to send you information on any other issues that Australia Post feels may be of interest to you.

Note: If at any time you would like to unsubscribe from receiving future emails, we include a simple unsubscribe link at the bottom of each email.

22.2.3. To Protect the Integrity of the Discussion

By monitoring the information you provide we are able to protect the integrity of the discussion from individuals and groups who may attempt to unduly influence the conversation.

22.2.4. To Improve the Website & Software

The principal use of this information by Australia Post is to help us to improve this website and the software that underpins it.

22.3. Who has access to this information?

22.3.1. National Conversation

Please note that when you sign up to the site, your screen name and any comments you leave under that name in the forums or other tools on the site will be made publicly available (including to people who have not signed up to the site).

Individual survey responses, voting patterns and quick poll responses will not immediately be made available publicly on the site, however, feedback (including overall results of polls and surveys, and in some instances, unidentifiable and randomly chosen quotes or comments from surveys) may be published on the site at our discretion.

22.3.2. Community Discussion Groups

If you have been invited to join a Community Discussion Group, when you sign up to the site you will have access to a specific Local Conversation section of the website.  Any posts that you make in this part of the website are not publicly available and can only be viewed by other members of your Community Discussion Group. However, as mentioned below, all content will be available to the moderators of the site and Australia Post.

22.3.3. Australia Post and Bang the Table’s access to information

Australia Post and Bang the Table will primarily have access to all information that you provide on the site.  This includes all information listed above in the section titled “what information do we collect?”.  It is important that you note that although you may choose a screen name that is different to your real name, your participation on this site is linked to the details you provide and all activity is therefore identifiable to you personally. 

This site will be moderated by moderators as set out in the Moderation Policy.  Please see the Moderation Policy for further information.

Information which is available only to Bang the Table is restricted to your IP address for site security purposes.

22.3.4. How does Australia Post store and secure your Personal Information?

We understand that you may be concerned about the security of the personal information we collect from you online. Australia Post and Bang the Table have taken steps to ensure that your Personal Information is stored in a secure manner.  We employ appropriate technical, administrative and physical procedures to protect personal information from unauthorised disclosure, loss, misuse or alteration.

22.3.5. Third Party Links

Occasionally Australia Post may include links to third party sites. These third parties have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.