National Conversation

Welcome to the Australia Post National Conversation.

Your comments over the last two years have helped shape Australia Post as we continue to evolve our products and services.

Let’s keep talking! What do we do well and what could we do better?

Choose your conversation topic below:

Ask us a question


Welcome to the Australia Post National Conversation.

Your comments over the last two years have helped shape Australia Post as we continue to evolve our products and services.

Let’s keep talking! What do we do well and what could we do better?

Choose your conversation topic below:

Ask us a question


Category Customer support   Show all

  • Quick poll questions live

    10 months ago

    If you are strapped for time, you can give us some quick feedback by answering one of the Quick Poll questions displayed on each of the conversation pages.

    If you are strapped for time, you can give us some quick feedback by answering one of the Quick Poll questions displayed on each of the conversation pages.

  • New conversations now open

    11 months ago

    Four new conversations have been posted under the categories of Parcels & Mail, Post Offices, Innovation & Online and The Future Australia Post.

    These conversation categories will help you more easily find the topics that interest you and help us to better understand which issues are most important to our customers.

    Click on a conversation topic and register to add your comments.

    Four new conversations have been posted under the categories of Parcels & Mail, Post Offices, Innovation & Online and The Future Australia Post.

    These conversation categories will help you more easily find the topics that interest you and help us to better understand which issues are most important to our customers.

    Click on a conversation topic and register to add your comments.

  • Welcome to the new look National Conversation

    11 months ago

    We are pleased to launch a refreshed National Conversation, marking a new phase in the ongoing conversation between you and Australia Post.

    Over the last two years, you have expressed your views on products and services provided by Australia Post and we’ve been listening. Your concerns, ideas and experiences have informed the changes made to services in the past year.

    Now, we are starting new conversations about the everyday issues facing Australia Post and its customers, and we look forward to reading and responding to your feedback.

    We are pleased to launch a refreshed National Conversation, marking a new phase in the ongoing conversation between you and Australia Post.

    Over the last two years, you have expressed your views on products and services provided by Australia Post and we’ve been listening. Your concerns, ideas and experiences have informed the changes made to services in the past year.

    Now, we are starting new conversations about the everyday issues facing Australia Post and its customers, and we look forward to reading and responding to your feedback.